Please be assured that we meet all the requirements of the Emsland district, the state government
Lower Saxony and the federal government.
We look forward to you!
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If you have any questions please do not hesitate to call us on +49 (0) 4961 920 - 0.
Here we would like to give you answers to questions that are frequently asked by our guests. If your question is not answered here, our competent staff from the reception will be pleased to help you. You can reach the reception by calling +49 (0) 4961 920 - 0 or by e-mail
When is check-in time?
On the day of arrival your room is ready for check-in on 3 p.m.
When do we need to leave the room on day of departure?
On your day of departure, please leave your room till 11:00 a.m. If you like to stay in your room for late departure we would charge 10,00 EUR per room per hour. Please inform the reception staff before, so they can check the availability.
If we are arriving late, is the reception desk occupied by your staff?
Yes, our reception desk is occupied 24 hours.
Is parking nearby the hotel free of charge?
Around our hotel you will find about 300 parking areas, free of charge.
How far away is the train station from your hotel?
You will find the main train station of Papenburg 200 m away from the hotel.
Do you have a bar in your hotel?
Yes, you can find our bar as part of our restaurant „Schnuerboden“. For our guests we open our bar daily from 12 a.m. until 01:00 a.m..
What fitness options do you offer?
In addition to cycling and jogging directly from the hotel,
we offer you free use of the nearby fitness center "Injoy". More information on this available at the reception.
When do you serve breakfast?
Breakfast will be served from Monday until Friday from 06:00 a.m. until 10:00 a.m., on Saturday from 06:30 a.m. until 10:30 a.m. and on Sunday and bank holidays from 07:00 a.m. until 10:30 a.m.. The breakfast buffet is included in your room rate. For additional guests we charge for the buffet EUR 25,00 per person.
Are dogs allowed?
Yes, dogs are allowed in our hotel. We would charge EUR 17,90 per dog and day. We offer you free of charge a blanket and a dog bowl. Baskets and food will not be supplied by the hotel.
Are you offering half-board?
You can enjoy our half-board at EUR 39,00 per person and day. Our chef-de-cuisine select between a 3-course menu with two main courses to choose or a dinner buffet.
Are you offering wireless internet free of charge?
Yes, as our hotel guest you can use wireless internet free of charge. For more information please contact our hotel staff at the reception desk.
Are you offering allergy sheets and covers?
We supply special anti-allergy sheets and covers on request. Please inform us before your arrival.
Stay the night
Are you still searching for a place to stay the night?
Our comfortable rooms are divided into the categories standard, superior and deluxe. Take a look at our rooms and experience our rich breakfast buffet, WLAN from the fiber optic network and the free use of our fitness room. We are looking forward to your visit.